Independent operators. Specific work.
Six categories of European travel and hospitality business. Each has a different OTA dependency, a different AI search dynamic, and a different right next move. Pick yours.
- Tour operators
Marketing for tour operators
Guided day trips, multi-day expeditions, small-group adventure operators with their own delivered product.
GetYourGuide and Viator take 25–30% on every booking they send you. - Experience providers
Marketing for experience providers
Activity and unique local experience operators — short-form day activities, classes, tastings, urban tours, niche specialist offerings.
Airbnb Experiences is winding down. Tripadvisor Experiences takes 22–25%. Direct discovery is now the only sustainable channel. - Lodges and resorts
Marketing for lodges and resorts
Serviced stays with on-site hospitality (boutique hotels, family-run lodges, wilderness resorts, country house hotels, eco-resorts, agriturismi) — typically 3 to 30 rooms, independent ownership, character-led.
Booking.com and Expedia take 15–22% on every room-night. Tripadvisor dependency. AI invisibility for 'best [type of resort] in [destination].' - Short-term rentals
Marketing for short-term rentals
Self-catering stays — cabins, cottages, chalets, glamping (treehouses, domes, safari tents), barn conversions, holiday homes. Independent operators, single-property hosts, and small portfolio managers — typically 2 to 50 properties.
Airbnb / Vrbo / Sykes / Holidaycottages.co.uk commission. Multi-platform listing fatigue. AI invisibility for destination + property-type queries. - Retreat hosts
Marketing for retreat hosts
Wellness, yoga, adventure, food, writing, and silent retreat operators — typically high-ticket, low-volume bookings with multi-night packages.
Aggregators like BookYogaRetreats take 20% on £2,000+ bookings. Direct discovery is the entire game when each booking matters this much. - Food and drink
Marketing for destination food and drink
Destination dining restaurants, gastropubs, vineyards, distilleries, cafés that serve travellers as much as locals — businesses that show up in 'best dinner in [town]' queries.
AI search now answers 'best dinner in [town]' with a shortlist. If you're not in it, you're invisible to a growing share of inbound traveller demand.
Don't build your business on rented land.